PODCAST: NATPE Explores the Many Sides of Consumer-Created
Content / Issues That Worried Many at the Conference
By Hoag Levins / Published: January 22, 2007
NEW YORK (AdAge.com) -- A buzzword as well as a headache pressing
ever more painfully on broadcast and cable TV networks, consumer-created
content is rapidly rising as potentially as sweeping and transformative
a force as the initial emergence of the internet itself.
As this podcast indicates, the issues surrounding consumer-created
video were high on the minds of attendees and speakers such as
Wired magazine editor in chief Chris Anderson at last week's National
Association of Television Programming Executives (NATPE) conference
in Las Vegas.
xxxxxxxx
Showdown
Looms in Congress Over Drug Advertising on TV
By MILT FREUDENHEIM / Published: January 22, 2007
Direct-to-consumer pharmaceutical advertising campaigns, such
as this 2005 television commercial for Enbrel from Amgen, are
being scrutinized by the Food and Drug Administration over the
claims they make.
Drug advertising aimed at consumers, a fast-growing category
that reached $4.5 billion last year, will face hard scrutiny in
the new Congress, according to industry critics in both the House
and Senate.
The government was displeased with claims in a 2005 AstraZeneca
Crestor commercial in 2005. The consumer ads will be on the griddle
early in this session at hearings on the user fees that manufacturers
pay to speed the reviewing of new drugs by the Food and Drug Administration.
The user fee law will die in the fall unless Congress acts to
renew it.
The pharmaceutical industry, which often gets what it asks
for from Congress and the executive branch, seeks to renew the
law and add a new set of user fees that would be pay salaries
for additional F.D.A. employees to evaluate all consumer drug
ads, before they are shown on television.
Both the industry and its critics agree that there should be
a pause before the advertising starts — to allow time for doctors
to learn about a new drug. The companies want the delay to be
left up to them, but critics say the F.D.A. should require a wait
of up to two years. Criticism of direct-to-consumer advertising
has intensified since 2004, after Merck withdrew Vioxx, a heavily
advertised painkiller, after a clinical trial showed that it sharply
increased the risk of heart attacks and strokes.
“From the beginning , everyone, including the company, agreed
that not everybody ought to be getting Vioxx,” said Helen Darling,
president of the National Business Group on Health, an organization
of large employers. “But the ads implied there was a widespread
need for it.”
Spending on consumer drug advertising, meanwhile, has been
growing robustly, from $1.1 billion in 1997 to $4.2 billion in
2005, according to a recent report to Congress by the Government
Accountability Office. In the first nine months of 2006, spending
rose 8.4 percent to $3.29 billion, on track toward $4.5 billion
for the year, according to TNS Media Intelligence, an advertising
research firm.
Spending on the ads faltered in 2005 after soaring 27 percent
in 2004, before Vioxx was withdrawn, said David Kweskin, a senior
executive at the firm. “Now they are in a catch-up phase.”
Two independent government watchdog groups sharply criticized
consumer drug advertising recently, and a separate survey Jan.
9 commissioned by the PricewaterhouseCoopers accounting and consulting
firm indicated that skepticism is widespread among the public,
too. Only 1 in 10 consumers said the direct-to-consumer, or D.T.C.,
ads could provide useful information to a large audience, the
survey said. (Consumer drug advertising is not permitted in most
of the world, except New Zealand and the United States.)
The pharmaceutical industry itself acknowledges having an image
problem.
“It would be naďve to not acknowledge the fact that D.T.C.
advertising is also a lightening-rod in the health care debate
in this country,” said Billy Tauzin, the former congressman who
is now president and chief executive of the Pharmaceutical Research
and Manufacturers of America, in a speech to venture capitalists
last spring. There is “one great problem” that the manufacturers
face, he said: “in a word, it is trust.”
“While individual patients find the information useful in discussions
with their physicians,” he added in his speech, “patients, physicians
and consumers generally express unhappiness with D.T.C. advertising.”
Mr. Tauzin’s organization issued voluntary guidelines for consumer
ads, which took effect last year. Under the guidelines, the companies
have promised to hold off on consumer advertising of a new medicine
for an unspecified “appropriate” period. That would allow time
to tell doctors about risks and benefits, before television and
Web site viewers see an ad and demand a prescription.
Twenty-seven members of the pharmaceutical manufacturers organization
have endorsed the guidelines, but it is hard to figure exactly
how long the delays in advertising will run. Bristol-Myers Squibb
has said that it would delay for 12 months. Johnson & Johnson
and Pfizer said they would wait six months. The manufacturers
group cannot say how other companies have interpreted the guidelines,
a spokesman said.
But according to TNS Media Intelligence, the companies have
actually been waiting 15 months, on average, since the Vioxx debacle.
Critics say that even after F.D.A. approval, the full safety
profile of a new drug cannot be known until it has been widely
used for a number of years.
But the manufacturers’ guidelines have to be voluntary, said
Daniel E. Troy, a former chief counsel of the F.D.A., because
the Supreme Court has “struck down restrictions on advertising
of tobacco, alcohol, gambling and unapproved compounded drugs.”
The agency sent 15 warning letters to drug companies regarding
ads in 2005 and a total of 22 complaints last year.
The F.D.A. told AstraZeneca, for example, to “immediately cease”
a “misleading superiority claim” in a 2005 TV commercial. The
ad said AstraZeneca’s Crestor was “clearly the best” in a “head
to head” test with the three largest-selling cholesterol drugs.
Emily Y. Denney, an AstraZeneca spokeswoman, said that by the
time the letter was received, in March 2005, the ads were no longer
running. The company defended its message in the advertising as
“appropriate.”
Another F.D.A. letter told Amgen, a biotechnology company,
to stop running commercials for Enbrel, a treatment for the skin
disease psoriasis, that the F.D.A. said minimized “serious risks”
associated with the drug. Amgen immediately withdrew the commercial.
xxxxxxxx
Wendy's
Taps Publicis Shops for $300 Million Account / Saatchi Takes Creative,
MediaVest Gets Buying and Planning Duties
By Brooke Capps and Lisa Sanders
Published: January 24, 2007
NEW YORK (AdAge.com) -- Wendy's is moving its $300 million
creative account from Interpublic Group of Cos.' McCann Erickson
to Publicis Groupe's Saatchi & Saatchi, and Saatchi sibling
MediaVest will handle media buying and planning responsibilities,
the marketer said today.
The fate of the Wendy's account has been hotly speculated for
more than a year.
The media incumbent was Interpublic's Universal McCann. Wendy's
also said MDC Corp.'s Kirshenbaum Bond & Partners will work
on designated creative projects.
Year of speculation
The fate of the account has been hotly speculated about for
more than a year. A number of agencies have met with Ian Rowden,
senior VP-chief marketing officer, according to these executives.
A Wendy's spokesman couldn't be reached, but Mr. Rowden, contacted
by cellphone, refused to comment, saying he was in a meeting.
The agencies referred calls to the marketer and a Wendy's spokesman
declined comment.
According to one executive familiar with situation, Mr. Rowden
declined the traditional pitch process in favor of a series of
meetings with agencies, in which each agency presented past work
and talked a little about ideas for the client. "They picked
an agency and not a campaign and that is how you should find an
agency," said the executive.
Wendy's spent $387 million in measured media in 2005 and $290
million from January through September 2006, according to TNS
Media Intelligence. With only national and some cable responsibilities,
McCann Erickson and Universal McCann handled about half of that
media outlay.
Good end after bad start
Wendy's rival and market leader McDonald's today reported record
earnings for 2006. Wendy's, the No. 3 fast-food chain (behind
Burger King), on Jan. 5 posted improved same-store sales during
the fourth quarter of 2006, though last year started out disastrously,
with negative same-store sales in the first half. Those results
had compounded an already bad situation, as 2005 ended with losses.
That poor performance prompted a franchisee revolt, and activist
investor Nelson Peltz won seats for himself and two disciples
on the company's board. Last April, Chairman-CEO Jack Schuessler
was ousted.
Kerri Anderson, named CEO-president in November after serving
as interim chief for several months, reshuffled management and
marketing, trimmed employees and shed assets to cut $100 million
in costs.
While Wendy's same-store sales have turned positive, executives
close to the matter said franchisees remained unhappy with sales,
given its long drought and the improved sales at rival burger
chains. "How long can you be down," asked one industry
observer.
Vidal Partnership, an independent agency based in New York,
retains duties for Hispanic marketing.
Kate MacArthur and Matthew Creamer contributed to this report.
Google
Video, YouTube to Remain Separate Operations / Search Giant to
Have Its Properties 'Play to Their Respective Strengths'
By Abbey Klaassen /
Published: January 25, 2007
NEW YORK (AdAge.com) -- Google unveiled the first integration
between Google Video and YouTube today, when it announced it was
adding YouTube video results to its Google Video search index.
The company issued a statement to update the status of Google
Video and YouTube and said the two services would remain largely
independent and "play to their respective strengths."
For YouTube, that is remaining the destination for uploading,
viewing and sharing videos; for Google Video, that remains search
and creating new video technologies.
Video search destination
So it would appear Google Video is viewed less as an online
video viewing destination and more primarily as a video search
destination.
Google purchased YouTube for $1.65 billion in early October.
The deal closed mid-November but the companies have, until now,
stayed relatively mum on whether they would remain entirely independent
or work together. Some have even suggested Google should merge
Google Video into the more popular and widely known YouTube. It
appears the answer to that question lies somewhere in the middle
of range of speculation.
Google will offer YouTube access to search and monetization
platforms -- although the statement didn't indicate what exactly
that monetization would look like. Currently, YouTube has sold
branded channels and worked with advertisers to sponsor user-generated
content contests. It has also worked with TV networks and movie
studios to help promote programs and films and offers advertisers
the opportunity to buy plum front-page placement. It recently
signed a deal with Verizon that offers a subscription mobile service.
"Ultimately, we envision most user-generated and premium
video content being hosted on YouTube so that it can further enhance
the YouTube experience," the statement read. "We also
envision YouTube benefiting from future Google Video innovations
-- especially those involving video search, monetization and distribution."
For
Super Bowl Buy, Think Local / With Six Days to Go, Spots Still
Available at Affiliates
By Claire Atkinson /
Published: January 25, 2007
NEW YORK (AdAge.com) -- With six business days to go until
Super Bowl Sunday, the CBS TV Stations group has two to three
spots left in each of its local markets for advertisers seeking
to take advantage of cheaper local ad buys than coughing up $2.6
million for a national buy.
To get around Anheuser-Busch's beer stranglehold on the Super
Bowl in 2005, Heineken found airtime for its ad with Brad Pitt
on local affilaites.
According to executives on both the sales and buying side of
the big game, the priciest 30-second spots are selling for around
$300,000, and, not surprisingly, the most expensive local market
is Chicago, as the hometown Bears are squaring off against the
Indianapolis Colts. Audience levels are expected to be highest
those two markets.
Good matchup for CBS
The matchup is good news for CBS, which owns its affiliate
station in the Chicago market. Julio Marenghi, president-ad sales
at the CBS TV Station group, said most new money had come from
advertisers that had negotiated a contingency clause that stipulated
they would buy time in the game if certain teams reached the final.
Otherwise, he said he hasn't experienced a surge of last-minute
buys and that he expects local sales will be wrapped up next week.
Marketers who can't buy into the big game because of category
exclusivity clauses can get around that restriction by doing a
local buy. In 2005, Heineken got around Anheuser-Busch's dominance
of the beer category on the national level with a huge local spot
buy for its ad featuring actor Brad Pitt on local Fox stations.
Fox aired the Super Bowl last year.
"There are people who wait to see who the teams are to
see if [the game is] going to be exciting," said Kathy Crawford,
president-local broadcast at MindShare Worldwide.
Tough to get around exclusivity
But it might be tougher this year to orchestrate a local buy
to get around exclusivity, because CBS owns many of its affiliates
in major markets, Ms. Crawford said, and it will likely restrict
those stations from selling ads to competitors of marketers that
have already bought airtime on a national level.
CBS owns stations in Austin, Baltimore, Boston, Chicago, Dallas,
Denver, Detroit, Green Bay, Los Angeles, Miami, Minneapolis, New
York, Philadelphia, Pittsburgh, Sacramento, Salt Lake City and
San Francisco.
While a local buy might seem like good value, Ms. Crawford
said its important to realize that marketers aren't simply buying
an in-game spot from the local affiliate, because affiliates often
only allow buys in a package of spots that include pre-game, post-game
and possibly other nights in prime-time that week. Marketers need
to be prepared to factor that into their buys, she said.
Now that the matchup is decided, a number of marketers have
chosen to publicize their participation in the game, including
Walt Disney Co., InfoUSA's SalesGenie.com, Sprint and Coca-Cola
Co. On a national level, CBS said it is 85% sold and is tying
up a variety of negotiations.
Marketers gauge interest
JoAnn Ross, CBS president-ad sales, said yesterday at a Super
Bowl panel, "Like any other event, like the Academy Awards,
people want to wait to the last minute to see if they are going
to get a discount. What has happened this year is that after our
championship game on Sunday, which had one of the biggest ratings
in years, there has been a lot of fresh interest."
The National Football Conference game on Fox between the Chicago
Bears and the New Orleans Saints drew 43.2 million views and a
25.1 rating. The big numbers point to a huge interest in the Feb.
4 Super Bowl. Meanwhile, 46.7 million viewers tuned into CBS to
watch Colts make it past their American Football Conference nemesis
New England Patriots, the most-watched AFC championship since
1986.
"It might be a very intelligent thing for CBS to tell
people how well the games did last Sunday," said Aaron Cohen,
senior VP-director of national broadcast at Horizon Media.
CBS also has plans to involve its star news anchor Katie Couric
in its Super Bowl coverage. Ms. Couric, who hosts the "CBS
Evening News," will be featured in the pre-game package of
events.
Xxxxx
PODCAST: NATPE Explores the Many Sides of Consumer-Created
Content / Issues That Worried Many at the Conference
By Hoag Levins / Published: January 22, 2007
NEW YORK (AdAge.com) -- A buzzword as well as a headache pressing
ever more painfully on broadcast and cable TV networks, consumer-created
content is rapidly rising as potentially as sweeping and transformative
a force as the initial emergence of the internet itself.
As this podcast indicates, the issues surrounding consumer-created
video were high on the minds of attendees and speakers such as
Wired magazine editor in chief Chris Anderson at last week's National
Association of Television Programming Executives (NATPE) conference
in Las Vegas.
xxxxxxxx
Showdown
Looms in Congress Over Drug Advertising on TV
By MILT FREUDENHEIM / Published: January 22, 2007
Direct-to-consumer pharmaceutical advertising campaigns, such
as this 2005 television commercial for Enbrel from Amgen, are
being scrutinized by the Food and Drug Administration over the
claims they make.
Drug advertising aimed at consumers, a fast-growing category
that reached $4.5 billion last year, will face hard scrutiny in
the new Congress, according to industry critics in both the House
and Senate.
The government was displeased with claims in a 2005 AstraZeneca
Crestor commercial in 2005. The consumer ads will be on the griddle
early in this session at hearings on the user fees that manufacturers
pay to speed the reviewing of new drugs by the Food and Drug Administration.
The user fee law will die in the fall unless Congress acts to
renew it.
The pharmaceutical industry, which often gets what it asks
for from Congress and the executive branch, seeks to renew the
law and add a new set of user fees that would be pay salaries
for additional F.D.A. employees to evaluate all consumer drug
ads, before they are shown on television.
Both the industry and its critics agree that there should be
a pause before the advertising starts — to allow time for doctors
to learn about a new drug. The companies want the delay to be
left up to them, but critics say the F.D.A. should require a wait
of up to two years. Criticism of direct-to-consumer advertising
has intensified since 2004, after Merck withdrew Vioxx, a heavily
advertised painkiller, after a clinical trial showed that it sharply
increased the risk of heart attacks and strokes.
“From the beginning , everyone, including the company, agreed
that not everybody ought to be getting Vioxx,” said Helen Darling,
president of the National Business Group on Health, an organization
of large employers. “But the ads implied there was a widespread
need for it.”
Spending on consumer drug advertising, meanwhile, has been
growing robustly, from $1.1 billion in 1997 to $4.2 billion in
2005, according to a recent report to Congress by the Government
Accountability Office. In the first nine months of 2006, spending
rose 8.4 percent to $3.29 billion, on track toward $4.5 billion
for the year, according to TNS Media Intelligence, an advertising
research firm.
Spending on the ads faltered in 2005 after soaring 27 percent
in 2004, before Vioxx was withdrawn, said David Kweskin, a senior
executive at the firm. “Now they are in a catch-up phase.”
Two independent government watchdog groups sharply criticized
consumer drug advertising recently, and a separate survey Jan.
9 commissioned by the PricewaterhouseCoopers accounting and consulting
firm indicated that skepticism is widespread among the public,
too. Only 1 in 10 consumers said the direct-to-consumer, or D.T.C.,
ads could provide useful information to a large audience, the
survey said. (Consumer drug advertising is not permitted in most
of the world, except New Zealand and the United States.)
The pharmaceutical industry itself acknowledges having an image
problem.
“It would be naďve to not acknowledge the fact that D.T.C.
advertising is also a lightening-rod in the health care debate
in this country,” said Billy Tauzin, the former congressman who
is now president and chief executive of the Pharmaceutical Research
and Manufacturers of America, in a speech to venture capitalists
last spring. There is “one great problem” that the manufacturers
face, he said: “in a word, it is trust.”
“While individual patients find the information useful in discussions
with their physicians,” he added in his speech, “patients, physicians
and consumers generally express unhappiness with D.T.C. advertising.”
Mr. Tauzin’s organization issued voluntary guidelines for consumer
ads, which took effect last year. Under the guidelines, the companies
have promised to hold off on consumer advertising of a new medicine
for an unspecified “appropriate” period. That would allow time
to tell doctors about risks and benefits, before television and
Web site viewers see an ad and demand a prescription.
Twenty-seven members of the pharmaceutical manufacturers organization
have endorsed the guidelines, but it is hard to figure exactly
how long the delays in advertising will run. Bristol-Myers Squibb
has said that it would delay for 12 months. Johnson & Johnson
and Pfizer said they would wait six months. The manufacturers
group cannot say how other companies have interpreted the guidelines,
a spokesman said.
But according to TNS Media Intelligence, the companies have
actually been waiting 15 months, on average, since the Vioxx debacle.
Critics say that even after F.D.A. approval, the full safety
profile of a new drug cannot be known until it has been widely
used for a number of years.
But the manufacturers’ guidelines have to be voluntary, said
Daniel E. Troy, a former chief counsel of the F.D.A., because
the Supreme Court has “struck down restrictions on advertising
of tobacco, alcohol, gambling and unapproved compounded drugs.”
The agency sent 15 warning letters to drug companies regarding
ads in 2005 and a total of 22 complaints last year.
The F.D.A. told AstraZeneca, for example, to “immediately cease”
a “misleading superiority claim” in a 2005 TV commercial. The
ad said AstraZeneca’s Crestor was “clearly the best” in a “head
to head” test with the three largest-selling cholesterol drugs.
Emily Y. Denney, an AstraZeneca spokeswoman, said that by the
time the letter was received, in March 2005, the ads were no longer
running. The company defended its message in the advertising as
“appropriate.”
Another F.D.A. letter told Amgen, a biotechnology company,
to stop running commercials for Enbrel, a treatment for the skin
disease psoriasis, that the F.D.A. said minimized “serious risks”
associated with the drug. Amgen immediately withdrew the commercial.
xxxxxxxx
YouTube
gives Consumers the power to make or Break a Brand ; ON ADVERTISING
Jan 15, 2007 - Independent-London / Author(s): Claire Beale
There are people out there who think that truth in advertising
is as much of an oxymoron as an honest politician. Really. Ad
execs don't come bottom in the honourable profession stakes for
nothing; used-car salesmen and estate agents are generally considered
more believable.
Beauty brand Dove has built an entire market out of exploiting
this view. Its "Real Women" campaign has tried to unpick
the (lazy) conventions of the beauty ad industry and put the truth
back into advertising. It's been a very successful strategy and
has won marketing and advertising awards the world over.
You've almost certainly seen some of the ads (they're so different
that they really stand out: fat women in their undies and proud
of it). But there was a US viral released last year which sums
up the approach. It shows how a rather ordinary-looking woman
undergoes a total (computer-enhanced) transformation in the name
of advertising. For anyone who has ever felt even vaguely inadequate
when faced with perfect people in glossy ads, the Dove film Evolution
on YouTube is required viewing.
Anyway, now Dove is going further and throwing its brand name
into the thick of the user-generated advertising debate. It's
a hot topic amongst marketers generally. A couple of weeks ago,
I wrote in this column about how the internet was helping democratise
advertising: ads are no longer the preserve of the advertising
agency and punters are having a go themselves, making films about
brands and posting them on sites like YouTube. Incidentally, someone's
made a brilliant spoof of Dove's Evolution, called Anti- Dove
Parody, showing a beautiful man guzzling beer and burgers until
he becomes a hideous slob.
That's user-generated advertising for you.
Some advertisers feel deeply uncomfortable about all of this.
Coca-Cola went excruciatingly corporate when its customers started
posting films showing bottles of Diet Coke exploding under the
influence of a packet of Mentos mints: "Coca-Cola is for
drinking, not playing with" summed up Coke's response.
No such po-faced behaviour from Dove, though. Dove "wants
you to create its next great television ad" for its cream-oil
range; and proclaims ,"it's easier to create your own ad
than you think," (which raises some interesting questions
about how much Dove pays its ad agency Ogilvy for its work). Dove
will then screen the best user-generated entry in an ad-break
during the Oscars.
This is a really smart strategy: not only does it give Dove
credentials amongst the YouTube generation, but it also creates
a high-profile, PR-laden and extremely cost-effective ad campaign.
And the entries will no doubt throw up some interesting consumer
insights, too.
This is modern marketing in the digital age and allows Dove
to play the user-generated game with all the kudos that brings
without ceding control. Where it all leaves the ad agency creative
department, though, is another thing altogether.
TALKING ABOUT truth in advertising, if you're cynical enough
to believe this is a deeply cynical industry, check out a couple
of films on YouTube. One old, one new, this is ad-land at its
most cynical, superficial and hilarious. The first, Truth in Advertising,
is a few years old now, and particularly North American. It's
about the making of an ad, from briefing to the director's cut,
and everyone in it talks, well... the truth.
So the marketing director says: "I like making decisions
on multi- million dollar campaigns by basing it on what my peabrained,
disinterested wife thinks about it"; the creative team admits,
"we're two untalented hacks riding on the success of a campaign
we lucked into four years ago".
This film takes dialogue that has run through the heads of
a million ad execs around the world, and speaks it. It's made
by the Canadian commercials production company Avion Films, so
you have to think they know what they're talking about.
Now there's a new film out by a British team on a similar theme.
This one's called Truth in Ad Sales and the viral has spent the
last week going through adland like a batch of dodgy oysters.
It's a shameless, paler rip-off of the original, set this time
in adland's media world, and it employs the same tell-the-truth
device (media buyer to pa: "I'm going to tell you I DJ at
the weekends, when really I queue up outside Chinawhite begging
to be let in, before I get a night bus home to my mum's for a
quick wank and a Horlicks."). Again, the film has been made
by a team of people who work in the industry, and it's in this
week's top 10 comedy films on YouTube. This time the client is
a nappy-rash cream, Kiddi Care, and the hapless media agency comes
up with a strategy that sees Kiddi Care sponsor an extreme sports
show.
The strapline is genius: "Feel the rush, cure the rash."
Both these films enshrine universal truths about people in
the business. And they're not a bad introduction to adland's worst
practices and what your colleagues really think of you.
REGULAR READERS will remember last week's story of the Asda
review: a creative pitch called by the supermarket giant's new
marketing director Rick Bendel, who joined the company from its
ad agency Publicis last autumn.
Bendel was the man responsible - to a greater or lesser extent,
depending on who you believe - for Asda's advertising at Publicis.
His decision to review seemed like a kick at his own advertising
strategy.
Anyway, last week Bendel sealed the drama by snatching the
entire [pound]44 million account from his old agency, which had
held the business for 17 years. The winner is Fallon, Campaign's
Agency of the Year, and apparently Fallon has come up with a stunning
new strategy for Asda (expect the death of the arse-slapping "Asda-
price" routine).
You can't fault Bendel's choice of agency. Fallon is on a high
- this is the agency responsible for the Sony Bravia ads that
have swept creative awards and caught people's imagination. But
the power- play is fascinating.
As you might expect, Publicis insiders reckon it's Bendel's
fault that Asda's ads have ranged from forgettable to excruciating,
and he's now under pressure to deliver something stunning. If
he had decided to stick with Publicis and turn the strategy around,
the question would be why Publicis never managed to deliver great
work while he was there. What is also true, though, is that Bendel
knows where Publicis's weak points are and what the agency is
capable of, or not.
By appointing Fallon, Bendel is making a clean break of it
and, as I said, Fallon is a trophy agency right now. But Fallon
could do worse than have a quiet word with their Publicis Groupe
cousins, Bartle Bogle Hegarty. BBH had the Asda business in the
1980s and it nearly broke the agency: retail clients are notoriously
difficult to handle and often culturally opposed to the ethos
of a great creative agency.
If Fallon can deliver what Bendel's after and still retain
its hot-shop credentials, then this could be a persuasive early
bid for the Agency of the Year accolade once again.
Claire Beale is editor of 'Campaign'
BEALE'S
BEST IN SHOW: NHS ANTI-SMOKING CAMPAIGN
New year's resolutions are a time-honoured tradition. Giving
them up within a fortnight is another. This ad from Miles Calcraft
Briginshaw Duffy hopes to persuade people to give up smoking by
underlining the strength of nicotine's physical hold over its
addicts. Giant fish hooks snare unsuspecting smokers and lure
them to the nearest packet of fags.
It's a powerful image, though not as gruesome as some anti-
smoking campaigns. It lacks the impact of ads featuring real-life
cancer victims or the ones that show how nicotine clogs arteries.
Apparently, the average smoker feeds their habit with about
5,000 cigarettes a year, a phenomenal amount and a fact that,
I suspect, most smokers are in denial about. Although this ad
might not be as gruesome as its predecessors, for anyone whose
new year's resolution is wavering, it's a strong reminder of the
physical as well as psychological battle you need to wage against
the addiction.
xxxx
Fed-up Agencies Quit Punching the Clock / Following in Crispin's
Footsteps, Shops Charge for Ideas Instead of Time
By Lisa Sanders and Alice Z. Cuneo / Published: January 22,
2007
NEW YORK (AdAge.com) -- Crispin Porter & Bogusky's bold
deal with Haggar, struck last year, in which the agency took an
equity stake as part of its compensation, stood out as a rare
exception from the sad status quo of agencies selling ideas as
if they were pork bellies to be traded by the ton. "We're
in the intellectual-property business," Crispin's Jeff Hicks
said at the time. "We don't sell time."
Rob Siltanen, chairman-chief creative officer, Siltanen &
Partners, owns the rights to the wee wisecracker Baby Bob.
Agencies have long rued compensation arrangements that see
them sized up by the number of man-hours they commit to solving
a marketer's problems rather than by the success of their solutions.
And, as consumer-empowering technologies such as DVRs put a premium
on agencies' ability to produce engaging content, they've created
an increasing number of entertainment properties, but they very
rarely get to own them. Now, finally, that is starting to change,
and others are adopting a Crispin approach, according to experts
involved in crafting agency-advertiser compensation contracts.
Innovation reaches critical mass
"The discussion is beginning to shift from 'What does
it cost to generate work and services a client wants?' to 'What
is the value of the services and materials the agency is creating
for the client?"' said Ronald Urbach, partner, Davis &
Gilbert. "Innovation is reaching a critical mass."
Like Crispin, Anomaly, the New York-based boutique started
by ex-TBWA executive Carl Johnson, eschews time sheets and instead
gets paid for a variety of activities. "We price ourselves
on the subjective theory of value," said partner Jason Deland.
"That allows us to structure more varied, entrepreneurial
compensation agreements." With client Virgin America, for
instance, Anomaly is helping design an in-flight entertainment
system that will contain content and be commerce-enabled. The
company will get a percentage of the revenue from the system's
sales.
Missed opportunities
One of the sorrier catalysts, from the perspective of older
general-market agencies, is a long list of missed revenue opportunities.
Goodby, Silverstein & Partners, San Francisco, which developed
the "Got Milk?" campaign in 1993, reaped no extra benefits
from the millions of dollars in licensing fees and royalties generated
after the campaign's launch. McCann Erickson created the concept
for client Staples' plastic Easy Button, a $4.99 gadget that's
sold more than 1 million units since its launch in January 2005,
but received no financial reward beyond its original fees.
"We certainly hope the agency will develop alternative
revenue sources for our clients," said Harold Sogard, partner
and general manager at Goodby. However, he said, when creative
produced for a marketer goes beyond its original intention of
selling a product or service, new language in some of the agency's
contracts calls for "some sort of royalty" to be paid.
Rob Siltanen, chairman-chief creative officer, Siltanen &
Partners, is well-known as the inventor of Baby Bob, a talking
baby with the mouth of a wisecracking old man, for client Freeinternet.com.
When the dot-com went out of business, Mr. Siltanen exchanged
rights to the character for the money owed the agency. He then
took Baby Bob to CBS, which used the character for a short time;
later, Quizno's used Baby Bob to hawk its sandwiches. Mr. Siltanen
won't reveal how much he's made by hanging onto character rights
but said, "It's been very lucrative."
Content creation
Agencies' moves into content creation -- such as Bartle Bogle
Hegarty, New York's co-production last year of an MTV special
that's set to become a TV show -- is another factor for rethinking
traditional labor-based compensation models. Agencies might share
syndication revenue or retain rights to creative content. When
Crispin created a video game for Burger King, it was paid a fee
in addition to what it is paid to create advertising, one executive
said, although the agency does not receive a percentage of sales.
A Crispin spokeswoman declined to comment.
Even agencies that remain focused on old-media advertising
are benefiting from the move away from cost-plus or labor-based
agreements.
Brad Brinegar, chairman-CEO of McKinney, Raleigh, N.C., is
a big believer that agencies should be paid for the value they
create and has been developing new compensation forms for several
years. With one client, in addition to a base fee, McKinney took
50,000 stock options in the company.
"They were growing sales and profits regularly; our assumption
is that we could increase their price-to-earnings ratio,"
he said. With another, McKinney aligned its financial objectives
with those of the client's chief marketing officer so the agency's
bonus was "based on the same criteria as his," Mr. Brinegar
said.
Long-running ads
Consider the value to a client of a campaign that's run over
a decade, such as MasterCard's "Priceless," created
by McCann. "We're pushing more and more" for contract
provisions that entitle agencies to additional payment if creative
is used beyond a certain amount of time, said Rick Kurnit, attorney,
Frankfurt Kurnit Klein & Selz.
Another area under discussion: If an account leaves an agency
but the campaign created by the shop continues, should the agency
continue to be paid? "Perhaps the work can be used in one
geographic territory, such as the U.S., but if it goes global,
a new agreement is necessary," said Mr. Urbach, who advocates
approaching client-agency compensation agreements like prenuptial
agreements: "Instead of deciding it later, decide it now."
xxxxxxx
TBWA Drops Out of Sprint Creative Review / Agency Was Telecom's
Incumbent for Consumer Advertising
By Brooke Capps and Alice Z. Cuneo / Published: January 22,
2007
NEW YORK (AdAge.com) -- Omnicom Group's TBWA/Chiat/Day, New
York, said it has dropped out of the Sprint creative advertising
account review.
Sprint's other incumbent, Publicis & Hal Riney, is still
in the review.
Publicis & Hal Riney, San Francisco, Sprint's longtime
agency for general advertising and the incumbent on the marketer's
business-to-business account, has said it will participate in
the pitch. TBWA handled Sprint's consumer advertising.
Sprint executives did not return calls and e-mails seeking
comment by deadline.
'Strategic decision'
In a statement released today, TBWA said, "This was a
strategic decision made with a clear understanding of Sprint's
challenged business situation, and how we can best help them going
forward. We remain very committed to Sprint as a partner for the
remaining aspects of service including retail and the marketing
services assignments we have through Tequila."
The No. 3 telecom company, which spends $1.6 billion in marketing,
cited a need for "fresh thinking" when it called the
account into review earlier this month.
Meetings with yet undetermined agencies are taking place this
week.
Xxxx
BELLWETHER
SET FAIR FOR 2007 UK ADVERTISING GROWTH
The Q4 2006 Bellwether Report, the quarterly survey of marketing
spend, published by the UK's Institute of Practitioners in Advertising
and researched by NTC Economics, reveals a stabilisation of marketing
budgets.
Contrasting with the sharp downgrades seen earlier in the year
this reflects improving business conditions. In fact, budget setting
across the whole marketing spectrum will be the most buoyant in
seven years for 2007-08.
Total marketing budgets were revised down in Q4, but only very
marginally. However, the internet saw by far the strongest upward
revision, with the sharpest gain since the first quarter of 2000.
Although traditional media still holds the lion's share of marketing
spend, the internet is now estimated to account for 5% of all
marketing budgets.
Highlights of the Q4 2006 report include:
Despite the improved performance in the second half of the
year, 2006 is likely to have seen the weakest growth in marketing
communications since 2002.
In Q4, 17% of companies reported increased total marketing
budgets while 18% reported a decrease, so only a marginal net
decline.
Although traditional advertising continued to lose share of
total marketing spend the overall reduction was slight. 18% of
companies reported a downward revision but 15% reported an increase.
Internet marketing budgets out performed all other sectors
in Q4, with a net balance of 31.5% of companies reporting an increase
across all business sectors.
Direct marketing was the only main category of marketing (i.e.
excluding the internet) to see a rise in budgets in Q4, with a
net balance of 4.1% of companies reporting an increase. Upward
budget revisions were linked to new campaigns to meet business
expansion as well as a shift in strategy towards direct marketing.
By sector, increases to budgets were most widely reported in
IT and computing, travel, entertainment, and the financial services.
Budget cuts were most widely reported in FMCG, industrial and
utilities and the autos sector.
Non-traditional marketing, including the internet and sponsorship
is so far showing the strongest growth in future spend,